Incheon Transit Corporation Customer Service Charter

All employees of the Incheon Transit Corporation promise to always remember our customers are our priority, and do our best to provide satisfactory services.

To keep such promise, we have set detailed goals below, which we will keep diligently.

• 01 Our priority will always be customer safety.
• 02 We will always keep the promised time with our customers.
• 03 We will provide our services in the most pleasant environment.
• 04 We will respect our customers' opinions, and reflect it on our management of the company.
• 05 We will practice the 'hope-sharing' with our customers, to contribute to the societal welfare.