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Incheon Transit Corporation

Future of ITC

  1. ABOUT COMPANY
  2. Future of ITC
MISSION
Pursue citizens' safety and urban transportation development by providing the best transportation service
VISION
A leading transportation specialist responsible for customer safety and happiness
Core Values
Safety • Communication • Innovation • Professionalism • Sustainability
Management Goals
  • Safety Accidents
    ZERO
  • Customer Satisfaction
    Highest Grade
  • Annual Ridership
    217,912,000 passengers
  • Institutional Evaluation
    Highest Grade
4 Management
Strategies
  • Safety-Centered Management
  • Customer Value Management
  • Future Innovation Management
  • ESG Responsible Management
12 Strategic
Challenges
    • S
    Advanced preventive safety management system
    • S
    Improvement of aging train facilities and equipment
    • S
    Enhancement of safety capabilities based on Digital Transformation (DT)
    • S
    Enhancing customer-impressing service
    • S
    • E
    Creating an open environment for customer satisfaction
    • S
    • E
    Improving transportation service quality
    • G
    • Financial
    Deficit reduction
    • G
    • Financial
    Strengthening organizational capacity
    • G
    • Financial
    Improving management efficiency
    • S
    Building a corporate culture of communication and empathy
    • S
    Win-win cooperation and mutual growth
    • E
    • S
    • G
    Strengthening ESG responsible management
ESG & Financial
Strategy

  • ESG Management Strategy

      • E
      Leading low-carbon, eco-friendly public transportation
      • S
      Realizing a happy society together
      • G
      Creating a transparent and fair organizational culture

  • Financial Soundness Strategy

      • Financial
      Revenue increase
      • Financial
      Cost reduction